My Policy

Payment Options

We're happy to offer a number of convenient options for making a payment on your State Auto policies. Feel free to bookmark this page or any of the other sites listed below for easy access.

Pay Now online (one-time only) Use your checking account or Visa or MasterCard credit/debit cards		Pay Now online
Pay Now online (already enrolled) Use your checking account or Visa or MasterCard credit/debit cards		Pay Now online
Pay Now by phone Use your checking account or Visa or MasterCard credit/debit cards		1-800-444-9950 ext. 5118
E-Pay electronic funds transfer Set up automatic withdrawals from your checking account (Personal lines and State Auto National policies ONLY)		Complete and return the E-Pay enrollment form (PDF 425k)
Mail		State Auto Insurance Companies PO Box 182738 Columbus OH 43218-2738
Overnight		State Auto Insurance Companies 518 E. Broad St. Columbus OH 43215
Live assistance Chat live with a State Auto payment services representative Monday through Friday, 9:15 a.m. to 4:15 p.m. ET.		Live assistance
24/7 automated payment information		1-800-444-9950 ext. 5118

Policy Number

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Frequently Asked Questions

How do I add a driver to my auto insurance policy?

Contact your independent State Auto agent, who will be more than happy to help. Make sure you have all of the relevant information about the new driver, including their date of birth and driver's license number.

How do I make changes to my policy?

Your independent State Auto agent can assist you with everything from changing an address to increasing or lowering your deductible.

How do I add a new car?

It's always a good idea to check with your independent State Auto agent before you buy that car to see how it will affect your insurance premium. Before or after the purchase, give them a call, making sure you have plenty of details about the new car, including the vehicle identification number.